Knowledge for Jira

User Guide

Dated: 2 Apr 2024

This is the User Guide for Project Science - Knowledge for Jira.

Requirements

1. To install and use Knowledge for Jira you will need a cloud instance of Jira, one or more ’next gen’ projects, and for story point information, to ensure that projects use and populate the Story Point Estimate field (not the ‘Story points’ field which we understand is being phased out by Atlassian Jira).
2. We recommend that at least ten Jira issues are visible in your project before you start using Knowledge for Jira. It will report if there aren’t enough Jira issues in your project to generate insights on.

Installation

1. To install the App into your Jira cloud instance, follow the instructions on the Atlassian Marketplace.

Configuration

1. No additional configuration is required

Operation

1. Navigate to your chosen Jira issue
2. Find the issue panel that contains your issue summary, description and other fields of interest.
3. Click on the button at the top of the panel marked ‘Knowledge for Jira’ with the head icon
4. The App will then run, perform the analytics, and provide its output in the Issue panel.

Support

1. Support, including new feature requests, is available from Project Science App Support